Most games unavailable, not even pragmaticplay. The site is weird and it's hard to find your way around. No bonus requested, it was automatically added, when I asked to remove the bonus I was told that the entire account balance would be removed and I would have to wager the bonus even though I hadn't played a single round . Unethical behavior and passive support, games run on a bad gateway...errors all the time....NOT RECOMMENDED!!!!
Die meisten Spiele nicht verfügbar, nicht mal pragmaticplay. Die Seite ist komisch aufgebaut und man findet sich schlecht zurecht.Kein Bonus beantragt, der wurde automatisch hinzugefügt, auf bitte den Bonus zu entfernen sagte man mir dann würde der gesamte Kontostand entfernt ich müsste den Bonus wagern, obwohl ich noch keine einzige Runde gespielt habe. Unethisches Verhalten und passiver support, Spiele laufen auf einem bad gateway...errors am laufenden Band....NICHT EMPFEHLENSWERT!!!!
これ以上何もない
Nothing more
Nichts mehr
サポートは消極的で不親切で長い待ち時間
Support is passive and unfriendly long waiting time
Support ist passiv und unfreundlich lange Wartezeit
レベル以下のゲーム選択
Game selection below level
Spieleauswahl unter Niveau
連続エラー
Continuous error
Fehler am laufenden Band
ボーナス賭け金50倍
Bonus wager 50x
Bonuswager 50x
Joker.io Casino
こんにちは。
私たちとあなたの経験を共有してくれてありがとう,
ゲームの誤動作について非常に残念に思います。実際、数日前に多くのゲーム サプライヤーでダウンタイムが発生しました。これは、さまざまな機能の改善を目的とした Web ページの大規模な更新によるものです。これで、すべてのゲームが正常に起動して実行されるはずです。
We are extremely sorry to hear about the games malfunctioning, indeed a few days ago we did have downtime on a lot of game suppliers, this was due to a large update on our web page that aimed improve various functionalities. All games should now be up and running normally.
As for the removal of bonus, it is not the case that all funds will be removed, naturally we are happy to remove any unplayed bonuses from account, in order to let you play with your deposited funds, and we wish to apologize should you have been informed such, we would be more than happy to review this in order to ensure our customer supports quality standards, and to see if there is something we can do on your case should you have been incorrectly advised.
Could you kindly share the date and time when you contacted our customer support, or your email address in order for us to seek further action.
We are extremely pleased to hear that you have enjoyed your time with us at Joker.io! We are continuously aiming to improve our payment solutions, and would be happy to hear which ones do you feel that we should add to selection?
