11ic Casino - プレイヤーのアカウントが削除されました。

They've taken my 39500k. These people had me deposit 500rs. Then they deleted my account. They've taken all my money. It's almost been 2 months.

Mere 39500k kha haye. Mere ko ena logo ne 500rs diposit karavaya tha. Fir una logo ne mera account delete kar diya. Mera pura amount kha gaye. Pure 2 month hone ko aye hai.

Dear pparimal478,

Thank you very much for submitting this complaint. I'm sorry to hear about your negative experience with 11ic Casino. Please allow me to ask you a few questions to make sure I understand your situation completely.

Could you please specify what types of games you played? Was it slots, live casino games, or did you participate in sports betting only?

Could you kindly confirm if you passed the full KYC verification?

Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Dear pparimal478,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.