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I only ask in the free games, there would be the possibility of saving the game so as not to lose the accumulated points, as it happens in the casino games of the Androy play store, it is in general to all casinos

Solo pregunto en los juegos gratis, habría posibilidad de guardar el juego para así no perder los puntos acumulados, tal como sucede en los juegos de casino de la play store de androy, es en general a todos los casinos

Dear Sandy,

Thank you very much for your query. I would suggest contacting the casino directly. The live support should provide you with any specifications related to the games. If there is any issue regarding the casino, please do not hesitate to contact us, otherwise, I will be forced to reject your complaint. Thank you for your understanding.

Best regards,

Petronela

 

Dear Sandy,

We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any help, otherwise, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.