1xBet Casino - プレイヤーの入金は拒否されました。

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Dear Player,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate but bear in mind that it's a complicated process that takes one month approximately. In these cases, the casino usually has its hands tied.

I'm sorry that we couldn't be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Attila

Hello

Transaction was made successfully to casino operator and money was deducated from my account after get back to my bank there is noaction will be raken as i transferred amount by myself

So my bank requested from me to check with reciever as it was delivered to him

So please help me to get feedback from 1xbet

As i provided video scren record also all documents proof my transaction but no replay from him also i requested to check with him operator transaction log in 7 march

It will find my transaction but it didn't answer too

Dear Player, thank you for your response. Could you kindly share the communication from your payment provider that confirms the delivery of payment to the casino? Additionally, I would appreciate it if you could also provide your bank statement for the relevant period.

You can reach me via email at attila.g@casino.guru.

Thank you in advance for your cooperation.

My bank confirmed that transaction was done successfully also qxbet had credited my account today after investigation

Thx for your help

Dear Player,

We're glad to hear that your issue has been resolved. We'll go ahead and mark the complaint as 'resolved' in our system. We appreciate your cooperation and confirmation. If you ever encounter any issues with this or any other casino in the future, please feel free to reach out to our Complaint Resolution Center. We're here to help.

As you know, we do not charge for our services, nor do we accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot https://www.trustpilot.com/evaluate/casino.guru. An honest review, along with any suggestions for improvement, would be invaluable. Your feedback could help others who may be considering contacting us for assistance with online casino-related issues.

Thank you in advance for your time.

Best regards,

Attila Gorkij

Casino.Guru