22bet Casino - プレイヤーの入金が反映されていません。

Hello Casino.guru team,

I am filing this complaint because 22bet has failed to credit 8 separate deposits to my account. These transactions occurred between January 12, 2026, and May 5, 2026, via UPI/bank transfer.

Despite repeatedly providing the official banking receipts and the exact 12-digit UTRs to their support team, the 22bet live chat continuously gives me the same automated excuse stating it is a "bank verification issue." A delay of 4 months is clearly a failure of their payment gateway network, not a standard verification.

My bank has confirmed that the funds were successfully debited and settled. 22bet's finance team appears to be ignoring the evidence and refusing to manually cross-reference the UTRs.

Here are the exact transaction details:

• 12 Jan 2026: INR 3,000 | UTR: 960551541433

• 15 Jan 2026: INR 2,700 (Exact debit: ₹2,699.26) | UTR: 601539738565

• 14 April 2026: INR 6,000 (Exact debit: ₹5,999.96) | UTR: 610932358660

• 15 April 2026: INR 2,500 (Exact debit: ₹2,499.66) | UTR: 091343523539

• 17 April 2026: INR 5,000 (Exact debit: ₹4,999.93) | UTR: 277588490733

• 24 April 2026: INR 3,000 (Exact debit: ₹2,999.92) | UTR: 063938505528

• 28 April 2026: INR 1,700 | UTR: 627417666175

• 5 May 2026: INR 1,600 | UTR: 433531988108

Pending 22bet Deposit Request Numbers:

#11805766, #15587224, #15639117, #15665714, #15980241, #16144712, #16464633, #11932591

I have all the official bank transaction receipts and screenshots proving these debits, which I will attach to this case. I urgently need 22bet to manually review these UTRs and immediately credit my gaming account or process a full refund to my original payment method.

Thank you for your intervention.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with 22bet Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Have you made successful deposits to the casino?
• Are the transactions you listed all made from the same bank account?
• Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas