Abu King Casino - プレイヤーのアカウントは閉鎖され、賞金は没収されました。

Hello, I deposited and played on this Casino and won over 9000€. Then I went on to withdraw 7000€, 500€ each since that was The maximum per transaction.

After 24h They cancelled The withdrawals and then blocked my account and cancelled my funds without any explanation. I will upload some screenshots.

I hope you can help me from here on out.

Thank you very much!

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Dear Breezy99,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please advise which games you focused on? Was it only slots or sports betting as well?
• Did you pass the verification before you lost access to the account?
• Did you accumulate your winnings with or without an active bonus?

I hope we will be able to help you resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila

Hello Attila, thanks for your reply.

I focused on slots only, like Amusnet slots, Pragmatic, etc.

I think I was verified as far as I remember.

About The bonus, I dont think it was one, it happened a couple months ago and I was trying to get to contact them or make complaints but didnt find anything.

Dear Breezy99,

Unfortunately, we have come to a point where we are not able to move forward with this complaint. We typically would reach out to the casino to seek clarification on this matter. However, we have been contacted by the casino representatives, who have informed us that Abu King Casino is currently closed, and as such, there is no one available to address or manage this complaint from their end.

Sadly, we are forced to close your complaint as "unresolved." I wish I could be of more help. 

The casino can reopen this complaint anytime.