Arctic Casino - プレイヤーはゲームで技術的な問題に遭遇しました。

I can't play any games. It's either stating that the external server is not in use or there are no funds.

En pysty pelaamaan mitään pelejä. Joko ilmoittaa että ulkoinen palvelin ei käytössä tai ei saldoa.

Hello Marylili,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Arctic Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Do you have any active bonus in the casino? How much did you deposit there and how much is your current casino balance? What did the casino respond to you when you contacted them with your issue?

Looking forward to your answer.

Regards,

Nick

It worked out. The bonus was for live casino games.

Asia selvisi. Bonus olikin livekasinopeleihin.

Dear Marylili,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Casino.Guru