BC.Game Casino - プレイヤーの入金は失敗と記録されました。

Deposit of 1895 was done at bc game and despite bank receipt video proof statement and payment success at third merchant site the casino simply marked it as failed deposit and inaccurate merchant details when all payment was done using scan code with no room for error

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Hello,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate but bear in mind that it's a complicated process that takes one month approximately. In these cases, the casino usually has its hands tied.

I'm sorry that we couldn't be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Attila