bCasino - プレイヤーがアカウントにログインするのに苦労しています。

Dear Ante,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have contacted the casino support regarding restricted countries, and Croatia is not one of them. Please could you clarify if you have an account opened and you failed to log in, or you have tried to open a new account? Did you communicate this issue to casino support? Possibly, you could try to clear cache & cookies. I hope we will be able to help you to resolve this problem as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

OK, here is the issue:

Your link points to bcasino.co.uk which cannot be logged on upon registering for players from Croatia.

But log in at bcasino.com works for players from Croatia.

 

 

Thank you very much for your replay. I have contacted my colleagues and they will fix it as soon as possible. I'm truly sorry about wrong information on our website. We currently have over 2000 casinos in our database. We would like to apologize for the inconvenience. Thank you for your help making Casino Guru better.If there’s anything else I could help you with, please do not hesitate to contact me. Thank you once again.

Dear Ante,

Please could you confirm that the link is working properly now? Thank you very much for your help.

Even if we assume that the issue has been resolved, without a confirmation from the player, we are forced to reject this complaint.