Big5Casino - プレイヤーのアカウントが閉鎖されました。

I have had my account closed due to multiple accounts but I don't have multiple accounts. There is a chance another family member has an account as I used my home address for all post and account verification. They had no issue taking deposits and now that I try to withdraw they are refusing and closed my account. I provided all relevant documentation but now I don't feel secure with a company like this having any personal info

Hello Neill,

Thank you very much for submitting a complaint and I'm sorry to hear about your issue with Big5 Casino. Allow me to ask you a few more question before we would move forward.

When exactly did they close your casino? Did you ever withdrew from the casino? Did the casino provide any evidence of you having multiple accounts?

Please forward any relevant screenshots or proof to to nikolas.b@casino.guru.

Regards,

Nick

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

The complaint will be now rejected for the above mentioned reason.