Bizzo Casino - プレイヤーに不明な問題が発生しています。

IT DOES NOT LET ME WITHDRAW THE MONEY OR UPLOAD THE DOCUMENTS

NO ME DEJA RETIRA EL DINERO Y TAMPOCO CARGAR LOS DOCUMENTOS

Dear Salamina88,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Bizzo Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

Good afternoon, what do you need?

Buenas tardes, que le hace falta

Mo lets me upload the documentation that he now asks me for and that it was a problem for me not to have it when you deposit the money, at that moment they do not check anything, but when it comes to paying the money they do need verification, all very strange, I would have to withdraw the money with the same ease that I deposit it

Mo me deja cargar la documentacion que ahora me pide y que mo fue un problema el no tenerla cuando haces los deposito del dinero, en ese momento no comprueban nada, pero a la hora de abonar el dinero si que necesitan comprobación, todo muy raro, yo tendría que retirar el dinero con la misma facilidad que lo deposito

Dear Salamina88,

In most of online casinos, the verification is only requested only after requesting the first withdrawal. If it's not possible to upload your documents anywhere within your casino account, you have to forward them all of it through e-mail support.

No need I have canceled the application.

Thanks for everything

No hace falta he anulado la aplicacion.

Gracias por todo

Can we consider this complaint as closed?

and

si

Thank you Salamina88 for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick