Blaze Spins Casino - プレイヤーの出金申請が遅延しています。

Hello,

I have registered with the casino and it says that no account verification is required. When I tried to make a withdrawal request they rejected it and asked me for a document, I sent them one anyway but it has been a while and I have not received a response from them. I would like to ask you for help with the same win

Hi,

Olen rekisteröitynyt kasinolla ja siinä lukee että ei tili vahvistus tarvitta. Kun yritin tekee nostopyyntö he hylkäsivät ja pyysi minulta dokumentti, lähetin heille kuitenkin mutta on mennyt aika enkä ole sannut heiltä vastausta. Haluisin pyydä teiltä apua saman voito

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Dear Hummos0,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Have you made any successful withdrawals from the casino in the past?
• When did you request the payout? Have you opted for the same payment method for deposits and payouts?
• When did the casino request documents from you? Which documents were you asked to submit, and when did you submit them?
• Could you please share with me your communication with the casino when trying to resolve the situation? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas