BlueChip Casino - 自己排除リクエストは尊重されません。

Dear hschlue88,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with BlueChip Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Do you have a record of informing the casino about your gambling problem from March 4th? Would you be able to share it here?
• Could you please explain what was your request, the casino is responding to here?

• Do you wish all your posts were set as 'private'?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Do you have a chat transcript from the time you contacted the casino on March 4th, please?

Could you please send it to my email at [email protected]?

We’ve closed this complaint as per the player’s explicit request.

Dear hschlue88,

If it turns out you need our assistance, please request to reopen the complaint. Please do not hesitate to contact us in the future if you run into issues with any online casino. We are here to help.