Casinia Casino - 選手の退出はキャンセルされました。

I withdrew from Casinia 2 days ago and today around 3pm I find the email "withdrawal cancelled" and account inaccessible, they scammed me!!

I want my money please help me

Ho prelevato su casinia 2 giorni fa e oggi verso 15 mi trovo la mail "prelievo annullato" e account inaccessibile, mi hanno truffato!!

voglio i miei soldi perfavore aiutatemi

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Casinia Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Could you please advise how long you were a player at the casino and when exactly your account was blocked?
• How did you learn about your account being blocked?
• What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
• Did you achieve your current balance with the help of a bonus?
• Could you please share with me your communication with the casino when you tried to resolve the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas