Dafabet Casino - プレイヤーの入金が遅れ、入金されません。

Hello, I am a player on the Dafabet website.

I am from China. On June 23, 2025, at 3:28 PM China Standard Time (UTC+8), I made a deposit for gambling activities through the Dafabet website.

The deposit amount was 5,000 RMB, and the payment method was via the cryptocurrency trading platform Binance using Tether (USDT).

The transaction amount displayed on the website was 695.41 USDT.

Ten hours after completing the transaction, the funds still have not been credited to my Dafabet gambling account.

I provided the customer service team with a complete screenshot of the cryptocurrency transfer and the transaction hash value.

They insisted that they did not receive my transfer.

I firmly believe I have been scammed, and my loss is significant—5,000 RMB, approximately 650 USD.

Please help me.

Dear stevehow,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Dafabet Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Have you previously made a deposit using this payment method in this casino?
• Could you please share with me your communication with the casino regarding the issue as supporting evidence? Send emails or chat transcripts to my email at [email protected], or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Dear stevehow,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Tomas
Casino.Guru