Dafabet Casino - プレイヤーの入金はまだ入金されていません。

I have deposited Inr 10000 into my DAFABET account on 15/02/2025 at 10:32 AM using UPI to the id provided by casino.amount has been debited from my bank but has not yet credited to game account.

I have contacted casino through chat and emails many time but unfortunately getting same reponse that their paymet partner has to confirm.

If your payment partners not cooperating with you then that is your problem

, if player not received any withdrawal amount dafabet casino team asks to player to provude there bank statement but when player deposit is not reflecting why dafabet payments team not providing their bank statement.when you are expecting the bank statement from customer to cross verify withdrawal transaction in the same way customers also expect bank statement of your payment partner to cross verify.

I request Casini guru to intervene.

Thanks

Dear pramod696,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

I would like to warn you, that if your deposit has never been credited to your casino account, the only thing you can do is to contact your payment provider. They need to investigate, but bear in mind, that it’s a lengthy process which takes approximately one month. In these cases, casino has its hands tied. Meanwhile, I would strongly recommend not to deposit any more funds until the issue is sorted.

If the money got lost during the transaction, it’s going to take some time before it’ll be credited to your casino account.

I hope we will be able to help you to resolve this issue. Thank you in advance for your reply.

Best regards,

Nick

As I have provided you the proof od the payment, how can I contact payment provider, it's casini responsibility to ask their payment provider, never expected this type of negilance from Dafabet.

Kindly advise me

Thanks n regards

Hi,

Amount got credited to game account

Kindly close this complaint

Thanks

Dear pramod696,

We're glad to hear that your issue has been resolved. We'll go ahead and mark the complaint as 'resolved' in our system. We appreciate your cooperation and confirmation. If you ever encounter any issues with this or any other casino in the future, please feel free to reach out to our Complaint Resolution Center. We're here to help. 

As you know, we do not charge for our services, nor do we accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot https://www.trustpilot.com/evaluate/casino.guru. An honest review, along with any suggestions for improvement, would be invaluable. Your feedback could help others who may be considering contacting us for assistance with online casino-related issues. 

Thank you in advance for your time. 

Best regards, 

Nick Bacon 

Casino.Guru