Depositwin Casino - プレイヤーは出金処理の遅延という問題に直面しています。

Long time customer of the casino having issues with long pending withdrawal. And no explanation of any reason. Would appreciate if they could inform me if they have issues of some kind.

no deposit bonus and verified.

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Dear Furious,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

• Could you please specify how many days ago was your withdrawal requested?
• Was your account, including the payment method, successfully verified?

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account, especially if it’s your first withdrawal. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. Assuming that you have completed KYC verification successfully and had your withdrawal approved, I truly believe it’s only a matter of time before you’ll receive it.

Looking forward to hearing from you.

Thank you in advance.

Best regards,

Attila

5 Days ago, but they processed it today, so better late than never , right? Might not sound like a lot, but when they have in their TOS 48 hours at max I expect a notification from them if here are delays. But it is sorted now. However I also have another withdrawal pending from yesterday that I hope will be released within the timeframe this time.

Withdrawals are just taking really long time at the moment. I have four pending: three within the time and one for about 60 hours.

read somewhere they are changing ownership and could be the reason?

Pending amount is now 34000 kr. But again I believe they are having major issues with extending withdrawal times. Would be nice if the casino could verify this?

Thank you very much for your response. To better understand your current situation, could you please confirm the following details?

· Could you please clarify the exact date when you requested the second withdrawal?

· Which payment method did you choose to withdraw your winnings? Was it the same one you used previously?

· Could you please update us on the current status of your withdrawal request? Is it marked as pending or processed in your casino account? If possible, please upload a screenshot of your withdrawal history directly to this thread.

Thank you once again for your patience and cooperation

Best regards,

Attila