DiamondSpin Casino - プレイヤーの資金はカジノによって没収されます。

In order to activate this casinos account. You are told you have to deposit $55 in Bitcoin. Which I did twice because I said they only received $54. So then now I'm the third try. I sent $58 submitted my withdrawal and immediately got a message saying that my I. P address. Shows I have multiple accounts in that I live in Kilgore, Texas. I don't even know where Kilgore. Texas is and I've never even heard of this f****** casino before. They sent me a freakin email. Inviting me to play so I signed. They are wanting another $100 to get my $500 deposit. This is a scam.I want my $158 back.And they refuse to give me a refund says that there is no possible way to refund me.My money and they will not give me my winnings.So they stole a hundred and fifty dollars and won't give me my winnings

Dear theresamoore332,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Diamondspincasino.com.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Have you made any successful withdrawals before?
• Does the company require you to pay fees before processing withdrawals?
• How much have you paid to the casino so far?

I strongly urge you NOT TO DEPOSIT any more money to this casino, because it's more than probable that you will never see your deposits or winnings again.

Thank you very much in advance for your reply.

Best regards,

Tomas

I had never withdraw from this casino before, I barely started playing a week ago, they state in an email and on their site that all u have to do is pay 55 in bitcoin to authenticate the account and allow u to withdraw, I sent 3 parents first two 55 third 58, they kept telling me that the bitcoin was .50 cents short the first two deposits, third one was enough apparently and I was able to initiate withdraw with says only takes 30 min, when 30 min was up they tried saying I needed to pay 100 to make sure I was real cause they show I was in Texas with several accounts I've never been to Kilgore Texas never heard this casino before this week

Dear theresamoore332,

We conducted a thorough review of DiamondSpins Casino, we discovered several other indicators that suggest this platform is fraudulent.

A legal online casino never asks for a deposit commission for alleged "tax purposes for the platform". I strongly urge you NOT TO DEPOSIT any more money to this casino, because it's more than probable that you will never see your deposits or winnings again.

To assist you further in avoiding such situations in the future, we have compiled an informative article on how to choose a secure online casino. You can find it here: https://casino.guru/how-to-choose-an-online-casino

Unfortunately, we are unable to provide direct assistance with your current predicament. We advise you to report the incident to the police or a relevant legal authority for further investigation and potential resolution. Your cooperation with the appropriate authorities will help prevent others from falling victim to similar scams.

I'm sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with any other casino in the future.

Best regards,

Tomas