Gamba Casino - プレイヤーのアカウントは閉鎖されました。

I deposited $225 on December 25th to try it out and managed to win quite a bit from slots and sports. However, when I tried to withdraw $400 for the first time, my account was suddenly locked.

I tried contacting live support but received no explanation. I'm dissatisfied. I didn't even get a refund for my deposit, and this is a fraudulent casino. Please help me get it back.

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Dear killuazz,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please advise whether you are currently able to access your account?
• Did you pass the verification before you lost access to the account?
• Did you accumulate your winnings with or without an active bonus?

I hope we will be able to help you resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila G.

• I can still access my account except for withdrawals
• They didn't ask me to do any further verification, so I just did step 1 verification.
• No, I only get bonuses from leveling up and daily or weekly

Dear killuazz, thank you for your response. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Have you made any successful withdrawals before?
• Could you please share your communication with the casino regarding the delayed withdrawal? Send emails or chat transcripts to my email at attila.g@casino.guru, or post screenshots here.

Thank you very much in advance for your reply.

1. No

2. I will send to email

Dear killuazz, thank you for your email. Unfortunately, the casino's responses do not seem to be included in the attached files. Could you please doublecheck?

Update: I can not access my account on gamba and cant chat via live chat

Thank you, killuazz, for your response. Unfortunately, since the casino has clarified that the issue is alleged arbitrage betting, which solely pertains to sports betting, we regret to inform you that we are unable to assist you in this matter. We sincerely apologize for our inability to resolve your case. However, please feel free to reach out to us if you encounter any issues with other casinos in the future.

While we don’t have the expertise or resources to handle these types of complaints directly, I want to make sure you have the right support to move forward.

Here are some specialized websites that may be able to assist you:

• https://www.safebettingsites.com/complaints/
• https://www.bookmakersreview.com/sportsbook-complaint/
• https://www.bookmakers.bet/submit-a-complaint/
• https://www.askgamblers.com/submit-complaint

I hope these resources help you resolve the issue efficiently.

Thank you for your understanding, and please do not hesitate to reach out if you have any further questions or concerns.

Meanwhile, I'm forced to reject your complaint at this time.

Best regards,

Attila