Gamba Casino - 検証証拠があるにもかかわらず、プレイヤーの賞金は没収された。

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Gamba Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Could you please share your communication with the support when you first contacted them regarding the issue?
• Could you please share the record of a similar bet or small sample bets made at that time, and how the different seeds are recorded?
• Have you confronted the casino of your findings and provided them with evidence so they may investigate further?
• Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

We'd like to inform everyone following this case that the player has marked this complaint as resolved using the dedicated button.

Dear bohdanosa,

We are pleased to hear that your issue has been resolved. We will mark the complaint as 'Resolved' in our system. Thank you for your cooperation and confirmation. If you experience any future issues with this or any other casino, please don’t hesitate to reach out to our Complaint Resolution Center. We are here to assist you.

As always, our services are free of charge, and we do not accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot: https://trustpilot.com/evaluate/casino.guru. Your honest review, along with any suggestions for improvement, would be incredibly valuable. It can also help others who are considering contacting us for assistance with online casino-related matters.

Thank you in advance for your time and feedback.

Best regards,

Tomas