Gambiva Casino - プレイヤーの出金手続きは遅延しており、保留中です。

I would not recommend Gambiva based on my experience.

I requested a withdrawal nearly a week ago and it’s still sitting as "pending" with no clear update or timeframe. I’ve contacted support multiple times and only received generic replies, which is frustrating when you’re waiting on your own money.

There seems to be a lack of transparency around the withdrawal process, and it doesn’t give much confidence that payments are handled efficiently. Delays can happen, but clear communication is the bare minimum — and that’s missing here.

At this point I’m still waiting to be paid, so I can’t say anything positive about the payout process. I’d advise others to be cautious and only deposit what you’re prepared to risk not accessing quickly.

I’ll update this review if the withdrawal is completed.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we received many complaints about delayed withdrawals from this specific gambling establishment. Regardless of many submitted cases, the casino decided to have a No Reaction Policy approach to all our attempts to negotiate any kind of issues. I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it and I also genuinely hope that your winnings will be sent to you eventually.

• Could you please advise if you've ever received any winnings from this gambling establishment?

Thank you in advance for your cooperation and reply.

Best regards,

Kristina

Dear Shaz1312,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We'd like to inform everyone following this case that the player has marked this complaint as resolved using the dedicated button.

Dear Shaz1312,

We are pleased to hear that your issue has been resolved. We will mark the complaint as 'Resolved' in our system. Thank you for your cooperation and confirmation. If you experience any future issues with this or any other casino, please don’t hesitate to reach out to our Complaint Resolution Center. We are here to assist you.

As always, our services are free of charge, and we do not accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot: https://trustpilot.com/evaluate/casino.guru. Your honest review, along with any suggestions for improvement, would be incredibly valuable. It can also help others who are considering contacting us for assistance with online casino-related matters.

Thank you in advance for your time and feedback.

Best regards,

Kristina