GemBet Casino - プレーヤーはキャッシュバック ボーナスを受け取りませんでした。

They don't try to pay back the cashback because I stop playing at the worst casino I demand my cashback back

Dem försöker inte betala tillbaka cashback eftersom jag slutar spela på sämsta casino jag kräver tillbaka min cashback

Dear Hubos66,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have checked the bonus terms and conditions of the promotions on the casino website and I found on most promotions, the rules say bonuses are available only to Malaysian or Singaporean players.

Additionally, please check our recommended casinos for players from Sweden: https://casino.guru/top-online-casinos#tab=RECOMMENDED. To make absolutely sure you see the most suitable casinos check your language and country preferences and bonus availability.

Unfortunately, there is nothing else we could do for you in this matter. Please let me know if there is any additional information to support this case or if this advice was helpful, otherwise, I will be forced to reject your complaint. Thank you very much for your understanding.

Best regards,

Tomas

Dear Hubos66,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.