Hunt Casino - プレイヤーの賞金は没収されました。

After I made a payment, I was told I had made multiple registrations.

I am having trouble getting my deposit refunded.

I'll end the chat right away

入金したら多重登録をしたと言われました

入金額を返金してもらえず困っています

すぐにチャットを切ってしまいます

Dear reireirei,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

Is there any chance that someone from your household or using the same IP address has also created an account at this casino?

Could you please advise if you have passed the KYC verification?

Could you kindly send me a screenshot or a link of the bonus you activated and played with?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Veronika

Dear reireirei,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.