IceCasino - プレイヤーのアカウントは閉鎖されました。

My account got blocked, they didn't told me any proper reason.

I don't have any multiple account.

Dear raghav777,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem with your account being blocked.

To better understand your situation and assist you effectively, could you please provide more details by answering the following questions:

• When was your account blocked?
• Did you receive any communication from the casino regarding the blocking of your account?
• Have you attempted to contact customer support regarding this issue? If so, what was their response?
• Can you provide any screenshots of the communication or error messages you received?
• Have you previously experienced any issues with your account?

You can forward any relevant communication and supporting evidence to petronela.k@casino.guru.

Your cooperation in providing these details will help us investigate and work towards a resolution.

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you in advance for your reply.

Best regards,

Petronela

So, raghav777

Which one is the real document?

Dear Petronela, this is a scammer and a bonus hunter, creates multiple accounts to get the no-deposit bonus.

Not a single deposit was made.

Regards

Dear raghav777,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminders, we are unable to proceed with further investigation or provide any potential resolution. As a result, we must respectfully close this complaint.

Thank you for your understanding.

Best regards,

Petronela

Casino.Guru