The player from Japan had been waiting for a withdrawal that had not been processed after two weeks. The issue was resolved after the player confirmed that the funds had been successfully withdrawn. The Complaints Team marked the complaint as 'resolved' in their system and appreciated the player's cooperation.
日本のプレイヤーは2週間経っても出金処理が完了せず、出金を待っていました。プレイヤーが資金の出金が成功したことを確認した後、問題は解決しました。苦情処理チームはシステム上で苦情を「解決済み」として記録し、プレイヤーの協力に感謝しました。