Konibet Casino - プレイヤーの撤退は停止されます。

today my withdrawal was suspended here

reason they insisted was my opposite betting by another account

but i dont have any other accounts on this casino

idk what is goin on

Dear avirex,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. 

• Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
• Do you currently have access to your casino account?
• Did you accumulate your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

hi

i only played live game since last i deposited

i can log in my account

but

suspended withdrawal of 51$

last i deposited was 50$

balance on my accounts equals zero

so what i won is 1$

withdrawal done

i request for closure please

Dear avirex,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Kristina

Casino.Guru