Legiano Casino - プレイヤーのアカウントは、資金不足のため閉鎖されました。

Same exact thing happened with powbet, I'm waiting for the case to be reopened.

I opened my profile, but then closed it for compulsive gambling. They reopened it at the same time as Powbet. I don't know if they're affiliates because everything was done at the same time, without consent. I filed a complaint with Powbet and they refunded my money, while Legiano resolved the matter by sending me my money back after Powbet accepted the complaint. Now, the same thing happens. Despite everything, they reopened both my profiles. I played because I'm a compulsive gambling addict. They closed my profile again and disappeared with the money. I want my deposited money back, and, like Powbet, compensation for my sanity of €400.

Stessa identica cosa successa con powbet, che sto aspettando la riapertura del caso.

Avevo aperto il profilo lo avevo chiuso per ludopatia, me lo hanno riaperto nello stesso momento di powbet, non so se sono affiliate perché é stato fatto sempre tutto insieme, senza consenso, powbet avevo fatto il reclamo e mi erano stati resi i soldi mentre legiano avevano risolto loro rimandandomi i soldi dopo il reclamo accettato da powbet. Ora stessa identica cosa, nonostante tutto mi hanno riaperto tutti e due i profilo, ho giocato perché sono un cazzo di ludopatico, mi hanno chiuso di nuovo il profilo e sono spariti con i soldi. Io rivoglio i soldi depositati e come per powbet un indennizzo per la mia sanitá mentale di 400€

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Dear david19988,

Thank you for submitting your complaint. I’m sorry to hear about your experience with Legiano and Powbet Casino. Since this case concerns Legiano, we will focus exclusively on resolving the issues related to Legiano Casino to ensure a clear and structured investigation.

To better understand your situation, please provide the following dates:

• When you first requested the account closure

• When your account was closed

• When your account was reopened

• When you made your first deposit after the account was reopened, specify the amount of the deposit

Please also forward the original closure request you sent to Legiano Casino, along with their response. You can send these documents to jean.s@casino.guru.

Additionally, please clarify how you discovered that your account had been reopened.

Your cooperation will help us assess the situation accurately and move the case forward.

Thank you in advance.

Best regards,

Jean