Legiano Casino - プレイヤーの出金が遅れている。

They just always delay payments and the weekend is coming when there will be no payments. I need my money today which is a business day. Thank you always for your help.

Απλά πάντα καθυστέρουν τις πληρωμές και έρχεται σαββατοκύριακο που δεν θα γίνονται πληρωμές χρειάζομαι τη τα χρήματα μου σήμερα που είναι εργάσιμη μέρα σας ευχαριστώ πάντα για την βοήθεια σας

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Dear TOLISDJANGO,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

It's been a Saturday, I'm just saying that because they keep telling me the same thing, be patient, etc., six days have passed, I need the money immediately, I know the company, I don't want them to mess with me, how many days have passed, please help.

Έχει πάει Σάββατο το λέω απλά διότι πάλι μου λένε τα ίδια υπομονή κτλπ έχουν περάσει έξι μέρες εγώ χρειαζομαι τα χρήματα άμεσα την ξέρω τη. Εταιρία δεν θέλω να μου τα βάλει αφού έχουν περάσει πόσες μέρες σας παρακαλώ βοηθήστε

November 3rd and I've been waiting since Tuesday, I've been talking to them and they're making fun of me, do something

3 Νοεμβρίου και περιμένω από την τρίτη τους μιλάω και με κοροϊδεύουν κάντε κάτι

They keep telling me to do something immediately as you always help.

Συνέχεια αυτά μου λένε κάντε κάτι άμεσα όπως πάντα βοηθάτε

They're closing my conversations.

μου κλείνουν τις συνομιλίες

We are on day nine because you are not helping, they are not making the withdrawal for me.

Είμαστε στις εννια ημέρες γιατί δεν βοηθάτε δεν μου κάνουν την ανάληψη

They canceled my withdrawal due to a technical issue, they are scammers, please do something

Μου έκαναν ακύρωση ανάληψης λόγω τεχνικού ζητήματος είναι απατεώνες παρακαλώ κάντε κατι

We'd like to inform everyone following this case that the player has marked this complaint as resolved using the dedicated button.

Dear TOLISDJANGO,

We are pleased to hear that your issue has been resolved. We will mark the complaint as 'Resolved' in our system. Thank you for your cooperation and confirmation. If you experience any future issues with this or any other casino, please don’t hesitate to reach out to our Complaint Resolution Center. We are here to assist you.

As always, our services are free of charge, and we do not accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot: https://trustpilot.com/evaluate/casino.guru. Your honest review, along with any suggestions for improvement, would be incredibly valuable. It can also help others who are considering contacting us for assistance with online casino-related matters.

Thank you in advance for your time and feedback.

Best regards,

Attila