Lolly Bet Casino - プレイヤーの出金申請は無視されました。

Casino dont withdraw my balance the Casino ignore my message via email for request withdraw support not available

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Dear Mekranemohamed,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Have you made any successful withdrawals from the casino in the past?
• Are you able to request a new payout? Is your current payout pending?
• Could you please confirm that you have passed the KYC verification?
• Have you accumulated your winnings with or without an active bonus?
• Have you reached out to support at support@lolly-bet.com? With what result?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Dear Mekranemohamed,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Have you made any successful withdrawals from the casino in the past?

No

Are you able to request a new payout?

Yes

Is your current payout pending?

No

Could you please confirm that you have passed the KYC verification?

This casino no kyc

Have you accumulated your winnings with or without an active bonus?

No

Have you reached out to support at support@lolly-bet.com? With what result?

I hope we will be able to help you to resolve

Yes but no way not reply via email or WhatsApp

Dear Player,

Unfortunately, I would like to inform you that since this casino has 10+ cases closed as "No Reaction Policy" we are forced to close your complaint as "unresolved".

This will affect the overall rating of the casino. I understand this isn't a satisfactory solution to your issue; however, the decrease in rating caused by unresolved complaints could change the casino's approach. Regrettably, it seems to be a common practice of Lolly Bet Casino to ignore us completely in our attempts to mediate any kind of issue.

Please check all our previous failed attempts to negotiate. We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts to resolve any kind of issue have died as the complaints grew in numbers.

We strictly recommend staying away from Lolly Bet Casino. I wish I could be of more help. The casino can reopen this complaint anytime.