MostBet Casino - プレイヤーの資金が消えました。

I HAD 140 EUROS IN MY ACCOUNT WHICH SIMPLY DISAPPEARED AFTER CONTACTS NOTHING WAS DONE DOUBTFUL CASINO

TINHA 140 EUROS NA MINHA CONTA QUE SIMPLESMENTE DESAPARECERAM APOS CONTATOS NADA FOI EFETUADO CASINO DUVIDOSO

Dear RAULGPSOU,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Do I understand correctly that you have not received any explanation from the casino regarding this situation? Could you please clarify which games you focused on - slots, live casino, sports betting, etc.?

Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Dear RAULGPSOU,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.