Mr Bet Casino - 選手の退場が遅れる。

I made the withdrawal on 05/11

worth 250 BRL

and today is already the 23/11

and none of the money

very disappointed with this casino

Mr.bet every day answers me the same thing 😔

Hi Emerson,

I am very sorry that this time-out takes longer than usual. At this time, we are waiting for it to finally move forward and I really hope it gets done as soon as possible, but for now I must ask you to wait.

👆 Mr.bet has no respect for customers

fiz o saque no dia 05/11

no valor de 250 BrL

e hoje ja e dia 23/11

e nada do dinheiro

muita decepção com esse casino

Mr.bet todo dia me responde a mesma coisa .😔

Olá Emerson,

Lamento muito que esta retirada de tempo demore mais do que o normal. Neste momento, estamos esperando que ele finalmente prossiga e eu realmente espero que seja feito o mais rápido possível, mas agora devo pedir que você aguarde.

👆 Mr.bet não tem respeito com cliente

Hello ERMINHOLIMA,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Mr Bet Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

I play at the casino for a long time every time I withdraw I always receive it within 2 days. That money and deposit bonus I talk to Mr.bet every day. And every day they reply that it is for me to wait for the final status 😔

The account is verified

I already sent all the documents, and they said no and I need to check.

Mr.answers always the same thing.

I understand that you have to wait. But it is a very responsible process that requires special attention. This question needs cooperation, so I ask that you wait for the payment provider to process your payment. We do our best to solve the problem on our part as soon as possible.

Eu jogo no casino já faz muito tempotoda vez que eu faço saque Eu sempre recebia em 2 dias. Esse dinheiro e de bônus de depósito eu falo com Mr.bet todos os dias. E todos os dias eles respondem , que e pra mim esperar o status final 😔

A conta na e verificada

Eu já mandei todos documentos , e eles disse que não e preciso verificar.

Mr.responde sempre mesma coisa.

Eu entendo que você tem que esperar. Mas é um processo muito responsável que requer atenção especial. Esta pergunta precisa de cooperação, por isso peço que você aguarde o provedor de pagamento processar seu pagamento. Fazemos o nosso melhor para resolver o problema da nossa parte o mais rápido possível

Mr bet

Says it was approved on 7/11

And that would have 5 working days

That until 12/11 their provider paid

And so far nothing.

They tell me to wait for the final status

That they cannot intervene in the payment

Mr.bet

Fala que foi aprovado no dia 7/11

E que teria 5 dias útil

Que até o dia 12 /11 o provedor delese pagavam

E até agora nada.

Eles fala para mim esperar o status final

Que eles não podem intervir no pagamento

Thanks

They solved it and paid me yesterday, 11/24

Obrigado

Eles resolveram e me pagaram ontem dia 24/11

Thank you ERMINHOLIMA for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick