Nine Casino - プレーヤーは自分のアカウントにアクセスできません。

Deposited €20 but can't get back to this page. After I deposited it doesn't work anymore.

Habe 20 € eingezahlt, komm aber nicht mehr auf diese Seite. Nachdem ich eingezahlt habe funktioniert das nicht mehr.

Dear bell2410,

Thank you for submitting your complaint. I’m sorry to hear about your bad experience. Do I understand correctly that your deposit has stayed untouched? Have you tried to access the website from another device?

Are you not able to access the website or just your account?

Additionally, if there is any relevant communication between you and the casino, please, forward it to kristina.s@casino.guru (or alternatively post it here).

Looking forward to hearing from you.

Best regards,

Kristina

Thank you for your email, bell2410. I am happy to hear that you can access the website again. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.