Opabet Casino - プレイヤーの賞金は没収されます。

they don't give back winnings. they keep asking for virtual card verification, while it's already verified. they keep asking me to upload virtual card photo, but such an option isn't available. and they ask me for video of the withdrawl procedure but they still keep declining paying. total scam beware.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Opabet Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Could you please specify which bank issued your debit card?
• Is your bank able to provide you with a confirmation that the card was issued in your name?
• Have you achieved your winnings with the help of a bonus?
• Could you please share with me your communication with the casino regarding the verification requirements? Send emails or chat transcripts to my email at [email protected], or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Dear nir3218,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Can you please clarify which bank issued your debit card?

yes, it is payzy hellas that provides virtual bank debit cards.

Is your bank able to provide you with confirmation that the card was issued in your name?

yes of course. I have already uploaded the document to the opabet company during my registration, my card was in the verified stage but despite that, they continued to ask me to verify the card, even though it was already verified. This was all a trick, so that they would not pay my winnings.

Have you achieved your winnings with the help of a bonus?

no I never use bonuses.

Could you send me emails or chat transcripts to my email address [email protected] or post screenshots here

Of course. I will send you the photos to your email.

Μπορείτε να μας διευκρινίσετε ποια τράπεζα εξέδωσε την χρεωστική σας κάρτα;

ναι είναι η payzy hellas που παρέχει εικονικές τραπεζικές χρεωστικές κάρτες.

Είναι σε θέση η τράπεζά σας να σας παράσχει επιβεβαίωση ότι η κάρτα εκδόθηκε στο όνομά σας;

ναι φυσικά. έχω ήδη ανεβάσει στην εταιρεία opabet το έγγραφο κατά την εγγραφή μου, η κάρτα μου ήταν στο στάδιο verified αλλά παρόλα αυτά, συνέχισαν να μου ζητούν επαλήθευση της κάρτας, παρότι ήταν ήδη επαληθευμένη. όλο αυτό ήταν ένα τέχνασμα, για να μην πληρώσουν τα κέρδη μου.

Έχετε πετύχει τα κέρδη σας με τη βοήθεια ενός μπόνους;

όχι δεν χρησιμοποιώ ποτέ μπόνους.

Θα μπορούσατε να μου στείλετε email ή απομαγνητοφωνήσεις συνομιλίας στο email μου στη διεύθυνση [email protected] ή δημοσιεύστε στιγμιότυπα οθόνης εδώ

φυσικά. θα σου στείλω στο email σου τις φωτογραφίες.

Thanks for your patience.

• Do I understand correctly that the issue seems to be that the casino limited your options to wager the deposited funds?
• Have you received any guidance from the casino regarding the situation?
• Was there any gaming activity on your account?
• Does your balance consist of any winnings?

Please let me know.