Pistolo Casino - プレイヤーのアカウントは閉鎖されました。

I have played to this casino for first time...everything was ok i bet on casino...i also had 3 successful withdrawals before that....but when i tried to do my last one 500 euro the do not accepted it and closed my account for no reason

i have not bonus money taken or nothing etc

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please advise when exactly you created your account and when it was closed?
• Did you pass the verification before you lost access to the account?
• When did you make the last successful withdrawal?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina