Rabona Casino - プレイヤーの撤退が遅れています。

Hello, even after 14 days I haven't received any payment of my money. They still respond to the info in the same way as if artificial intelligence would respond. My money used to go there. But not now. I don't know what's going on. Can you help? 25 QszahdjsjDjsnjjdbdj

Dobrý den , i po 14 dnech mi nepřišla žádná výplata mých penez. Na infu pořád odpovídají stejným způsobem, jako by odpovídala umělá inteligence. Do ten mi peníze chodily. Ale teď ne. Nevím co se deje. Pomůžete ? 25 QszahdjsjDjsnjjdbdj

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Dear 1236,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can fully understand the situation.

• Have you made any successful withdrawals before?
• Could you please confirm that you have passed the KYC verification?
• Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards

Petra

Dear 1236,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Petra
Casino.Guru