Raging Bull Slots Casino - プレイヤーの撤退は拒否されました。

My withdrawal was denied after I have sent through all my details and they have nothing to say other then saying that I have played games I shouldn't have been which is really not a good explanation

Dear Ahmed,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I would like to know, if you played with a bonus or not. If yes, please specify which bonus you redeemed.

Additionally, please forward any relevant communication between you and the casino to kristina.s@casino.guru. I would especially like to see the one, which explains why your withdrawal was denied.

Thank you very much in advance for your reply.

Best regards,

Kristina

I have sent through everything and they have said that my account has been verified and they keep telling me 3 days I will get Payed and than they say 7 days

Dear Ahmed,

We are mentioning this fact (longer withdrawal periods) in our review:

https://casino.guru/raging-bull-online-casino-review

I would recommend you to wait for a few more days (for example 7 days) and if you don't receive your withdrawal within a week, we will try to get in touch with the casino to find out what is going on. Thank you for understanding.

Hey Kristina, Ahmed,

I looked into this for you last week and the withdrawal was only denied due to an incorrect SWIFT code on the bank documents you submitted. I had one of my team reach out to you to correct that, thanks so much for your cooperation.

Once it was complete I had your withdrawal requests reviewed and approved. I was even able to get the payment sent out shortly after and you should be seeing that cash hit your bank account in the next 3-10 business days.

All in all a happy story.

Let us know when it arrives.

Best,

Nick and Raging Bull

Hello Ahmed, Nick,

Nick, thank you very much for your reply and help!

Ahmed, could you please confirm, you received your withdrawal?

Dear Ahmed,

We are extending the timer by 7 days. Please, be aware that in case you fail to reply in the given time frame, we will reject your complaint.

Yes they have Payed and they called me apologies was given they were great after all

Dear Ahmed,

Thank you for using the Casino Guru complaint resolution center. We are glad to hear that your issue got resolved. We will now mark it as 'resolved' in our system. Please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino. We are here to help, but I hope you won’t come across a problem like this again.

Best regards,

Kristina