Rajabets Casino - プレイヤーがアカウントの閉鎖を要求します。

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I checked the General T&Cs and I found this:

Account Closure

1. By Player: Request closure via Customer Support at support@rajabets1.com; remaining funds (excluding bonuses) refunded.

2. By Operator: We may close accounts for breaches, regulatory issues, or suspected fraud, with funds/winnings potentially confiscated.

3. Self-Exclusion: Accounts under responsible gaming self-exclusion remain closed until the period ends.

Please send your request to the casino's support and let me know how it goes.

Thank you very much in advance for your reply.

Best regards,

Kristina

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Thank you for your patience, and stay safe.

I have sent mail to Rajabets to close my account as I'm not at all happy with the service. I've been playing for years and years and I've not got the loyalty bonus for what I deserve. I have finally made a decision to close my account and move on from this app.

Thank you for your reply. Although I understand your frustration, we are not in a position to force casinos to close players' accounts unless they express gambling problems. The easiest solution is to unsubscribe from all communications with the casino and stop using the account. The vast majority of online casinos close inactive accounts sooner or later anyway.

Due to the aforementioned reasons, this complaint will now be closed. Thank you for your understanding. I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.