Rockwin Casino - プレイヤーが賭け金の変更に関する詐欺行為を報告しました。

This is a scam where the stakes of a game I played were changed twice.

Dies ist ein Betrug, bei dem zweimal die Einsätze eines Spiels geändert wurden, das ich gespielt habe

Dear Alfredo73,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please forward any supporting evidence, such as screenshots or videos, possibly your game history with the exact time of the incident along with any relevant communication to [email protected]? Have you stopped playing right after you found out that your bets were changed?

Please understand that without any supporting evidence, we can’t proceed further with this case as it would be close to impossible to confront the casino.

Looking forward to hearing from you. Thank you in advance for your understanding.

Best regards,

Veronika

Dear Alfredo73,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.