Rollbit Casino - プレイヤーのアカウントは閉鎖されました。

I had a withdrawal requested for 0.069 btc which is now worth 4200$ and they had it pending for a few days and then banned me. When I contacted support they denied there was any funds on the account. I will provide screenshots. Please stay away from here.

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Dear Keithoo88,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can understand the situation.

• Could you please clarify the exact date when your account was blocked, and the casino confiscated the pending withdrawal?
• Do you have access to your account now?
• What games did you play to accumulate your balance in the casino? (slots, live games, betting on sports)
• Have you accumulated your winnings with or without an active bonus?

Thank you very much in advance for your reply.

Best regards,

Jean