Sloto'Cash Casino - プレイヤーは入金の問題に直面しています。

I’ve contacted support numerous times emailed supporting documents to support and also set up them to call me in which I answered everyone with no response from the other end.. no ones from the casino is helping me only telling me they haven’t received the funds even after sending documents support is saying they didn’t receive it.

Dear thejennarae,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

• Was it your first deposit in this casino?
• Is your account accessible? Is the transaction recorded in your deposit history? Would you be able to share a screenshot with the status visible?

I hope we will be able to help you resolve this issue as soon as possible. Looking forward to hearing from you.

Best regards,

Tomas

Dear thejennarae,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Tomas
Casino.Guru