Slots Angels Casino - サイト閉鎖によりプレイヤーの撤退が遅れています。

the sites closes down tomorrow i have been in contact on live chat asking the question what happens next all i get is its pending.

if the site closes down how will i get my winnings.

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Dear Trickster21, Thank you very much for submitting your complaint. I’m truly sorry to hear about the difficulties you’re facing with your withdrawal, and I completely understand how concerning this situation must be for you.

Unfortunately, we have received numerous complaints regarding delayed withdrawals from this particular gambling establishment. Despite our repeated attempts to engage with the casino and seek resolutions for affected players, they have chosen to adopt a No-Reaction Policy, meaning they do not respond to our mediation efforts.

I can only imagine how frustrating it must be to wait for your winnings without any clear updates. I sincerely hope that the casino will process your payment soon. In the meantime, could you please forward me your communication with customer support regarding the closure of the casino at veronika.f@casino.guru? You can also post screenshots directly in this thread. This will help us document your case more thoroughly.

Thank you for your cooperation. I appreciate your patience and will do my best to assist you.

Best regards,

Veronika

this is now what i get 🤬🤬🤬🤬

guess ive lost my winnings

Dear Trickster21, 

thank you for your screenshot.

Unfortunately, we have come to a point where we are not able to move forward with this complaint. Generally, we would now try to get in touch with the casino and ask for their explanation, however, this one has 20+ cases closed as "No Reaction Policy," which clearly shows the casino is not interested in cooperating with us. 

Sadly, we are forced to close your complaint as "unresolved." This will affect the overall rating of the casino. I understand this isn't a satisfactory solution to your issue, however, the decrease in rating caused by unresolved complaints could change the casino's approach. 

Regrettably, we have no other choice, as it appears to be a common practice for Slots Angels Casino to ignore our attempts to mediate any issues completely. Please check all our failed attempts to negotiate. 

We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts to resolve any kind of issue have been unsuccessful as the complaints have grown in number. We strictly recommend staying away from Slots Angels Casino. I wish I could be of more help.   

The casino can reopen this complaint anytime. 

Kind regards,

Veronika