Spicy Jackpots Casino - 選手の退出手続きが遅延しています。

Account verified. Withdrawals have already been processed. They state a processing time of 7-21 days, but even though I've had confirmation for a week that everything is in order, the withdrawal hasn't been initiated and, in my opinion, is being withheld. Previous withdrawals were €100/€300 and were completed within 10 days.

konto verfiziert . Es gab schon Auszahlungen . Sie geben 7-21 Tage an obwohl ich seit einer Woche die Bestätigung habe das alles in Ordnung wäre , wird die Auszahlung nicht veranlasst und meiner Meinung nach zurück gehalten . Vorherige Auszahlungen waren 100/300€ und nach 10 Tagen erledigt

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Dear Catwomen99,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we’ve received many complaints about delayed withdrawals from this specific gambling establishment. Despite numerous cases submitted, the casino has decided to adopt a No Reaction Policy approach in response to all our attempts to negotiate any issues.

I can only imagine how frustrating it must be to wait for your money without any feedback on when you’ll receive it, and I genuinely hope that your winnings will be sent to you eventually.

Could you please forward a screenshot of your withdrawal request to petra.h@casino.guru?

Thank you in advance for your cooperation and reply.

Best regards

Petra

Sent. Best regards.

Ist gesendet Lg

Dear Catwomen99,

Unfortunately, we have reached a point where we are unable to move forward with this complaint. Generally, we would now try to get in touch with the casino and ask for their explanation. However, this casino has 10+ cases closed as "No Reaction Policy," which clearly shows that it is not interested in cooperating with us.

Sadly, we are forced to close your complaint as "unresolved." This will affect the overall rating of the casino. I understand that this isn't a satisfactory solution to your issue. However, the decrease in rating caused by unresolved complaints could change the casino’s approach.

Regrettably, we have no other choice since it seems to be a common practice for Spicy Jackpots Casino to completely ignore our attempts to mediate any kind of issue. Please check all our failed attempts to negotiate.

We have sent numerous emails and tried to communicate with live chat representatives, as well as with affiliate team members. Unfortunately, all efforts to resolve any issues have died as the complaints grew in numbers. We strictly recommend staying away from Spicy Jackpots Casino. I wish I could be of more help.

The casino can reopen this complaint anytime.

Best Regards,

Petra