Spinanga Casino - プレイヤーは引き出しの遅延に直面しています。

Every time you ask to speak to a representative about your money, this message comes up without giving you any answer about your withdrawal.. it's a shame that such a good casino has such problems with withdrawals..

Κάθε φορά όταν ζητάς να μιλήσεις με εκπρόσωπο για τα χρήματα σου βγαίνει αυτό το μύνημα χωρίς να σου δίνει καμία απάντηση για την ανάληψη σου.. κρίμα ένα τόσο καλό καζίνο να κάνει τέτοια προβλήματα με τις αναλήψεις..

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• When exactly did you submit your withdrawal requests?
• Have you made any successful withdrawals from this casino before?
• Have you passed the full KYC verification at this casino?
• Did you accumulate your winnings with or without a bonus?
• What types of games did you play? Were they slots, live casino games, or did you place bets on sports?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Dear Dexter420,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Veronika
Casino.Guru