Spinbara Casino - プレイヤーの引き出しが遅れています。

The casino is a complete scam. Winnings aren't paid out because there's always a "technical problem with the payment provider." When you email the support team, you get no response. I've had 4 withdrawals (bank, Visa, Skrill), 4 times with technical problems. 100% payout fraud. Live chat can't help either.

Das Casino ist kompletter Betrug. Gewinne werden nicht ausgezahlt weil es immer ein "technisches Problem mit dem Zahlungsanbieter" gibt. Wenn man die Support E-Mail anschreibt bekommt man keine Antwort. 4x Auszahlung(Bank, Visa, Skrill) 4x teschnische Probleme. 100% Auszahlungsbetrug. Der Live Chat kann auch nicht weiterhelfen.

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Dear Cryst111,

Thank you for submitting your complaint. I regret to learn of the negative experience you encountered with Spinbara Casino.

To gain a comprehensive understanding of the situation, I would appreciate it if you could answer the following questions:

• Have you made any successful withdrawals before?  
• Could you please confirm that you have passed the KYC verification? 
• Have you accumulated your winnings with or without an active bonus? 

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Katarina

Haven't had a successful withdrawal yet.

KYC is not required, but ID card was still reported to support

Winnings were without bonus

Noch keine erfolgreiche Abhebung gehabt.

KYC wird nicht verlangt, Personalausweis wurde trotzdem an den Support gemeldet

Gewinne waren ohne Bonus

We'd like to inform everyone following this case that the player has marked this complaint as resolved using the dedicated button.

Dear Cryst111,

We are pleased to hear that your issue has been resolved. We will mark the complaint as 'Resolved' in our system. Thank you for your cooperation and confirmation. If you experience any future issues with this or any other casino, please don’t hesitate to reach out to our Complaint Resolution Center. We are here to assist you.

As always, our services are free of charge, and we do not accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot: https://trustpilot.com/evaluate/casino.guru. Your honest review, along with any suggestions for improvement, would be incredibly valuable. It can also help others who are considering contacting us for assistance with online casino-related matters.

Thank you in advance for your time and feedback.

Best regards,

Katarina