Stake Casino - プレイヤーの出金は、銀行口座情報の誤りにより遅延しています。

I am facing an unresolved withdrawal issue with Stake.

I made two INR withdrawals on 29/04 using the exact same incorrect bank details by mistake (I accidentally entered my Aadhaar number instead of my bank account number).

Withdrawal Details:

- ₹11,100 – Transaction ID: [redacted] (Cancelled and successfully reversed)

- ₹10,000 – Transaction ID: [redacted] (Still unresolved)

Both withdrawals were made under the exact same conditions and using the same incorrect details. However, Stake reversed one withdrawal but is now claiming the second one was successfully completed.

I have repeatedly explained that no valid bank account exists with those details, and I have also attached proof showing both withdrawals used the same incorrect information.

Since one withdrawal was already returned successfully, I do not understand how the second one could suddenly be considered completed.

I kindly request Casino Guru to help review and escalate this matter with Stake.

I have 100% trust on stake but their payment providers are not legit.

1) The Proof I made two withdrawals on the exact same date within just a 10 minute gap One for ₹11100 and another for ₹10000 using the exact same invalid details

2) The ₹11100 transaction correctly failed bounced back and the money was returned to my stake account

3) Current ₹10000 Withdrawal Since it was done on the same day just 10 minutes apart with the exact same invalid details this ₹10000 has also definitely failed and bounced back to provider The provider is simply scamming by holding onto the refund this time

Today is 25th day and stake support is saying transaction is completed cheak with your bank

Aadhaar number does not correspond to any valid bank account with that IFSC code which bank am I supposed to go to The account physically does not exist in the banking system

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Dear VickyMahaseth,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem with the withdrawal from Stake.

To better understand your situation and assist you effectively, could you please clarify the following points:

• Please show a screenshot of your withdrawal request showing the details like the payment method used and the account number it was sent to.
• Have you received any official communication from Stake regarding the status of your ₹10,000 withdrawal?
• Could you please provide relevant communication with casino regarding this issue? You can post it here or send it to jean.s@casino.guru.

It’s important for us to gather as much information as possible to support your case effectively.

Thank you in advance for your reply.

Best regards,

Jean