Velobet Casino - プレイヤーの認証が遅れ、資金が不足しています。

I have attempted MANY for the past 45mins and the website that has been logged in and registered too has been only giving me issues to proceed in my verification process. I have also deposited $10 CDN and it has yet to be available in my balance

Dear y4531899,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Velobet Casino.

I’m afraid I will need more information regarding your problem. Please could you elaborate?

I will be waiting for your reply.

Best regards,

Veronika

Dear y4531899,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.