WinnerCasino - プレイヤーのアカウントが閉鎖されました。

I tried to withdrawl 11.000 of my own money without any bonus and they shut my account and said I can’t have my money back

Hello locajacob1,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Winner Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when is your account blocked? Did the casino explain the reason of account closure? Did you accumulate your balance with real money or bonus? Was your account ever verified?

Looking forward to your answer.

Regards,

Nick

Dear locajacob1,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

The complaint will be now closed for the above mentioned reason.