Yabby Casino - アカウント認証にもかかわらずプレイヤーの出金の問題。

I won money and now it won't let me withdraw my account verification has went through I haven't heard anything back from I just want to know what's going on!!

Hello coreypeterson012,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Yabby Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when is your account fully verified? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your withdrawal to be processed, especially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick

Dear coreypeterson012,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.