Ybets Casino - プレイヤーのアカウントは閉鎖され、ブロックされています。

This was the email that I sent to the Y Bets support team on 1/31/25 about my account, They had disabled my withdrawals on the 3rd pf december and and I was told in mid January that this issue would be resolved and now I am Completely security blocked from the website..... I have attached the email below,

"Hello in the beginning of December, I was not able to withdraw as I was told that my account was under the review and Pagcorr was The issued game license of Ybets.net online….

I was told by Elias And a couple other support specialist between 12/3/24 and today 1/31/25 that my account would be resolved Very shortly. 

  I am not able to even log into the main website to try and even login. Please advise what my status is with your website as I had over $1031 at the time Sitting in my account balance. I have pictures and proof all throughout the time that I was put on hold.

If any of that is needed, please let me know. 

  This needs to be resolved in a timely manner as I have been very patient with Ybets And I was not expecting to be security blocked from the website, As you could see in the picture below.

Thank you I will be expecting assistance on this matter."

Hello Jlup3,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Ybets Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise if your account is already verified and if yes, since when exactly?
• Do you have any real money balance on your casino account?
• When was the last time you spoke to the casino and what was it about?
• Did they ever specify what is the review of your account about?

Looking forward to your answer.

Regards,

Nick

Dear Jlup3,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.