Ybets Casino - プレイヤーの出金手続きに遅延が発生しています。

Hello, unfortunately same problem as everyone here, my withdrawal request was stuck for like 5 days, contacted them several time and they copy pasted "72h to wait etc". After that received some KYC which I did instantly, waited again few days to receive another kyc with crypto wallet - also done, unfortunately after all this noone replying me anymore, im not trying anything here just want to withdraw few bucks won.. Seems like another case where they delay withdrawal for no reason and just to try to steal the money.. Unfortunately i opened opinions after my deposit.. Please help me to recover this money so I can forget about this site

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Dear jack222,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can fully understand the situation.

• Have you made any successful withdrawals before?
• Could you please confirm which verification documents you have already submitted and when?
• Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards

Petra